You guys must be smarter than this

The most frequent use I have for an airline app is to find the status of flights either I or friends are taking. On time? Late? Gate information? Flight status is not even a feature of this app. The headline of the home screen says, “You can now manage upcoming trips.” Really? Only the outbound leg of booked trips are shown. Return flight details are not viewable, and it doesn’t show if I’m coming back from a different airport. And Book A Trip does not have the capability to return from a different airport than the outbound flight. So far I haven’t found one reason ever to use this app instead of the web.

HKAmsterdam about KLM - Book a flight